A GaiaPro subscription is available to purchase on three separate platforms. Click or view below to learn about cancelling or managing your subscription:
Updating your gaiagps.com Subscription
If you purchased your subscription on gaiagps.com, you can cancel it or update your payment information at https://www.gaiagps.com/user/subscriptions/
Note:
A free trial subscription will not automatically renew, and you will not be charged.
Do I have a subscription? If so, cancel it.
Hi Dennis,
You do not have a subscription linked to your account. I'll follow up with you via email.
Since I cannot speak to a person for help, refund my $ for my pro subscription that is not even 24 hours old. I did send an email request already. Don Burton
Hi Tmblwd,
Thanks for trying GaiaPro.
I sent you a full refund and also an email follow up.
Good Afternoon,
I have downloaded the app and find that it takes an inordinate amount of time to download a map. While I recognize that download speeds vary, I have been a broadband connection and have been downloading the same map area for more than two days.
I am requesting a refund of the $19.99 purchase price.
Thank you for your anticipated assistance.
Mitchell
Hi Mitchell,
Please send us an email to support@gaiagps.com and we'll be happy to assist you with a refund.
When I originally signed up I entered my email address incorrectly and don't remember my password. So I can't change the incorrect email address as I don't have the password associated with it. What can I do? Shirley
Shirly,
I'm sorry you had trouble! Can you send a note to support@gaiagps.com letting us know what email address your account uses, and what you'd like to change it to? We'll get it straightened out!
8 Comments